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AI & Automation

AI Chatbots & Knowledge Assistants

RAG-powered chatbots and SOP assistants that understand your business context.

What It Is

AI Chatbots and Knowledge Assistants use RAG (Retrieval-Augmented Generation) to provide accurate answers based on your actual documents, SOPs, and knowledge base. Unlike generic chatbots, these understand your specific business context and can guide employees or customers through complex processes.

Who It's For

Customer Support

Need 24/7 first-line support with accurate answers

Operations Teams

Want employees to find SOPs and processes quickly

HR Departments

Need to answer policy questions consistently

Training Teams

Want on-demand learning support for employees

Typical Deliverables

Custom Chatbot: Trained on your documents and knowledge base

Knowledge Base Integration: Connected to your SOPs, docs, and systems

Conversation Design: Flows for common queries and escalation logic

Training: How to update knowledge base and monitor conversations

Analytics Dashboard: Track usage, common questions, and satisfaction

Continuous Improvement: Monthly reviews and knowledge base updates

How We Work

Week 1

Content Audit

Review existing knowledge base, identify gaps

Week 2

Chatbot Setup

Configure chatbot, design conversation flows

Week 3

Training & Testing

Feed knowledge base, test with real questions

Week 4

Launch & Monitor

Deploy, train users, monitor and improve

Timeline

Typical Duration

3-4 weeks

Your Involvement

6-10 hours total

Tools We Use

RAG Systems
LLMs
Vector DBs
Chat Platforms

Frequently Asked Questions

Ready to Get Started?

Book a discovery call to discuss your specific needs.